We lead by example and conduct ourselves in a way as to promote reliability and value our reliable carers
Nikki Barrow- Operational Director
"I've worked within the health and social care sector for over a number of years now. I started my journey as a carer and have worked through the ranks to management and now board level. I was delighted to be offered the opportunity to make a major contribution to the way livein care is set up and delivered. I was recruited for my hands on caring and operational management experience. I understand the apprehension and anxiety felt when families make the decision to remove a loved one from their home to be cared for elsewhere. My aim is to ensure everyone has the option of staying in their own home and to make the process of setting up a care package as effortless and stress free as possible. I am also Elite Livein Care's end of life and palliative care champion as this is an area all health care professionals need to refocus on. I will be providing mentoring and support to all of our staff to ensure they understand the World Health Organisation's definition of palliative care and how we can support someone through a "good death". I will also look provide information to our clients and families right through to bereavement support."
Nikki is a supporter of Alzheimer's Society and Cancer Research UK
Leanne Graham - Service Development Manager
"I have worked in health and social care since 2003, gaining NVQ 2 & 3. I have worked for different healthcare providers which has given me a varied skill set - livein care, and domiciliary care. I spent some time working for a small provider for adults with learning difficulties and challenging behaviour as a deputy home manager and then accepted a role with a large healthcare coordinating company as an Adviser - supporting families to source appropriate care. I am looking forward to discussing care needs with families and individuals who want to stay in their own home. Providing our high class livein care service will support that choice."
Jane Mabey - Service Recruiter
Before joining Elite Live In Care I gained my experience from working on the Isle of Wight working in Residential Homes. When I moved over to Southampton, I wanted to remain working in Health Care and found Elite. I started my career here as a live in carer so as I know what is expected from a live in carer, I can then transfer this knowledge in to recruiting the best possible carers. I work closely with the management team when new referrals come in to ensure I can recruit to best match what an individual needs.
Joanne Vincent - Field Care Supervisor
Field Care Supervisor
Before joining with Elite LiveIn Care, I have had 15 years of work experience within the health and social care sector. I started as a domiciliary carer for a private care company on the Isle of Wight, as well as experience in a nursing care homes. I have had experience working with elderly clients that have dementia, which is close to my heart. I have also worked in paediatrics which was great experience as well as rewarding. I am now the Field Care Supervisor for Elite LiveIn Care which I am immensely enjoying. This position gives me the opportunity to pass on my knowledge and experience to our LiveIn Carers, enabling them to give the best possible care to our clients, whilst also building a good relationship with them.
These are a few testimonies from past colleagues of Nikki Barrow.
"I've worked for Nikki, got highly trained, and loved every moment, and actually 'thanked' for my efforts, and always knew she was at the end of a phone if needed. Good luck in all you. x"
"I worked with Nikki when I 1st started caring. Great communication (would always return your calls asap), an open door policy if you wanted to chat, always there with support or training if needed and best of all organised some great social gatherings to nurture team building."
"I have worked with Nikki and she is very professional and i would work with her again if i had the chance xxx"